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App Corp
Full-service software engineering
Engineering your experience…
App Corp
Full-service software engineering
Engineering your experience…
These Terms and Conditions constitute a legally binding agreement between you and App Corp. We have written them in plain, accessible language so you understand exactly what you are agreeing to — your rights, our obligations, and the rules that govern our working relationship.
A plain-language summary of the key areas our Terms & Conditions address. Full detail is provided in each section below.
We define exactly what App Corp agrees to deliver, including custom software development, design, maintenance, and consultancy — with clear boundaries so expectations are aligned from day one.
Milestone-based billing, invoice schedules, late-payment provisions, and dispute resolution processes are all specified to ensure financial clarity for both parties throughout the engagement.
Upon full payment, all deliverables and bespoke source code created for your project transfer to you. Pre-existing App Corp IP and third-party libraries are licensed, not sold.
Our aggregate liability is capped at the total fees paid in the twelve months prior to a claim. We exclude consequential, indirect, and unforeseeable losses as permitted by law.
By accessing our website, requesting a proposal, or engaging App Corp's services in any capacity, you enter into a legally binding agreement and confirm that you have read, understood, and accepted these Terms in their entirety.
These Terms and Conditions ('Terms') apply to all individuals, businesses, and organisations ('Users', 'Clients', or 'you') who visit the App Corp website (https://appcorp.agency), submit an enquiry, or engage App Corp Limited ('App Corp', 'we', 'us', or 'our') for software development, design, consultancy, or any related digital services. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms — in which case 'you' and 'your' shall refer to that entity.
These Terms are effective from the date first displayed on this page and supersede all prior versions. App Corp reserves the right to amend these Terms at any time. Where changes materially affect your rights or obligations, we will provide no less than 30 days' written notice by email or a prominent notice on our website before the changes take effect. Continued use of our services following any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you may terminate the engagement in accordance with the termination provisions in Section 10.
App Corp provides professional digital services encompassing the full product lifecycle — from initial discovery and strategy through to design, development, quality assurance, deployment, and ongoing support. The precise scope of each engagement is defined in a mutually agreed Statement of Work ('SOW') or Project Proposal.
App Corp's services include (but are not limited to): custom web and mobile application development (iOS, Android, cross-platform); UI/UX design and user research; software architecture and technical consultancy; API design, integration, and microservices development; cloud infrastructure setup, DevOps, and managed hosting; quality assurance, performance testing, and security auditing; ongoing maintenance, support retainers, and product iteration. Each project is scoped individually. The deliverables, timelines, technology stack, team structure, and acceptance criteria applicable to your engagement are set out in the relevant SOW or Proposal, which forms part of and is subject to these Terms.
Any change to the agreed scope, timeline, or deliverables — whether requested by you or necessitated by unforeseen technical complexity — must be documented in a written Change Request approved by both parties before work begins. Verbal or informal instructions to deviate from the agreed scope do not constitute binding change orders. App Corp will provide an impact assessment for any proposed change, including revised cost and timeline estimates. Approval of a Change Request constitutes your acceptance of the revised scope, cost, and timeline. App Corp may decline to implement changes that conflict with technical feasibility, legal obligations, or our professional standards.
A successful engagement is a collaborative effort. To enable App Corp to deliver on our commitments, Clients accept specific obligations relating to the accuracy of information provided, timely decision-making, access to required materials, and lawful conduct.
You agree to designate a named point of contact with authority to approve deliverables, provide feedback, and make binding decisions on behalf of your organisation. You commit to providing written feedback on deliverables within the timescales agreed in the SOW — typically five business days unless otherwise specified. Unreasonable delays in feedback or approval constitute a client-caused delay and may trigger timeline extensions and/or additional costs at our standard day rates. App Corp is not liable for missed deadlines or reduced quality arising from your failure to provide timely, clear, and actionable feedback.
You are solely responsible for supplying content, copy, branding assets, data, and third-party credentials required to complete the project. All materials you provide must be accurate, complete, up to date, and, where applicable, owned by you or licensed for the intended use. App Corp does not verify the accuracy of client-supplied information and accepts no liability for losses arising from inaccuracies therein. You warrant that the use of any materials you provide will not infringe the intellectual property, privacy, or other rights of any third party, and you indemnify App Corp against any claims arising from such materials.
You agree to use App Corp's services and any deliverables exclusively for lawful purposes. You must not direct App Corp to create software, content, or systems that facilitates fraud, harassment, unlawful discrimination, data theft, the distribution of malware, or any activity that violates applicable law. You are responsible for obtaining all necessary licences, registrations, and regulatory approvals required to operate any product we develop for you. App Corp may suspend or terminate an engagement without liability if we form a reasonable belief that the project is being used — or is intended to be used — in an unlawful or harmful manner.
App Corp operates a milestone-based billing model for project work and a monthly-in-advance model for retainer engagements. All fees are set out in your Proposal or SOW. Clear, predictable billing is a cornerstone of our client relationships.
Invoices are issued in accordance with the milestone schedule agreed in your SOW. All invoices are payable within 14 calendar days of the invoice date unless an alternative payment term has been expressly agreed in writing. All fees are quoted exclusive of VAT (or applicable sales tax), which will be added at the prevailing rate applicable at the time of invoicing. Payments default to GBP; alternative currencies may be agreed in writing. App Corp reserves the right to require a deposit — typically 30–50% of the total project fee — before commencing work on new engagements.
Without prejudice to any other rights or remedies available to us, if you fail to make payment by the due date: (a) interest will accrue on the outstanding amount at 8% per annum above the Bank of England base rate, compounding daily, pursuant to the Late Payment of Commercial Debts (Interest) Act 1998; (b) we reserve the right to suspend all active work on your project and withhold delivery of any further deliverables until the overdue balance — including accrued interest — is settled in full; and (c) all outstanding invoices become immediately due and payable. Suspension of services in these circumstances does not release you from any payment obligations and does not create App Corp liability for resulting delays.
App Corp will seek prior written approval for any expenses that are not included in the agreed project fee, including travel, accommodation, third-party software licences, stock assets, cloud infrastructure costs, or specialist tooling required to complete your project. Approved expenses are invoiced at cost with no mark-up unless otherwise agreed. Subscriptions or licences procured by App Corp on your behalf will be transferred to your ownership or accounts upon project completion and/or full settlement of outstanding fees.
Intellectual property rights are one of the most commercially significant aspects of any technology engagement. App Corp's IP policy is designed to give clients maximum ownership over the work product created for them while protecting the investments we have made in our own tools, methodologies, and pre-existing technologies.
Subject to receipt of all fees due under the applicable SOW, App Corp assigns to you all intellectual property rights — including copyright — in the bespoke source code, designs, documentation, and other deliverables created specifically for your project ('Project IP'). This assignment takes effect automatically on full payment without the need for a further written instrument, although App Corp will execute any additional assignment documents you reasonably require. Until full payment is received, all deliverables remain the property of App Corp and are provided under a revocable licence for review purposes only.
The assignment of Project IP does not extend to App Corp's pre-existing intellectual property, including proprietary frameworks, libraries, methodologies, tools, boilerplate code, design systems, and know-how ('Background IP') developed prior to or independently of your project. Where Background IP is incorporated into your deliverables, App Corp grants you a perpetual, irrevocable, royalty-free licence to use such Background IP solely as integrated within and for the purpose of operating the deliverables. App Corp retains all rights in its Background IP and may reuse it in other projects. Similarly, open-source and third-party software components are subject to their respective licences, copies of which will be provided to you upon request.
App Corp reserves the right to feature your project in our portfolio, website, case studies, pitch materials, and award submissions — describing the general nature of the work, technologies used, and outcomes achieved — unless you request in writing that we maintain confidentiality regarding the existence and specifics of our engagement. Such a confidentiality request must be made before we commence work or be included in the signed SOW. Where your project is publicly launched and commercially available, we may link to it or feature screenshots without further consent.
Both parties acknowledge that in the course of an engagement they will inevitably disclose proprietary and commercially sensitive information. App Corp treats all client information with strict confidentiality and expects the same in return.
For the purposes of these Terms, 'Confidential Information' means all non-public information disclosed by one party ('Disclosing Party') to the other ('Receiving Party') in connection with an engagement, whether disclosed orally, in writing, electronically, or in any other form — and whether or not marked as confidential — including but not limited to: product strategies, business plans, financial projections, customer data, proprietary technology, source code, design concepts, pricing, and the terms of any commercial agreement between the parties. Information shall not be treated as confidential where it: (a) is or becomes publicly available other than through a breach of these Terms; (b) was already known to the Receiving Party prior to disclosure; (c) is independently developed by the Receiving Party without reference to the Confidential Information; or (d) is required to be disclosed by law, court order, or regulatory authority, provided prompt written notice is given to the Disclosing Party.
Each party agrees to: (a) use Confidential Information of the other party solely for the purposes of performing or receiving services under these Terms; (b) disclose Confidential Information only to employees, contractors, and advisers who have a legitimate need to know and who are bound by confidentiality obligations no less protective than those set out here; (c) implement and maintain reasonable technical and organisational measures to protect Confidential Information from unauthorised access, disclosure, or loss; and (d) promptly notify the Disclosing Party upon becoming aware of any actual or suspected breach of these confidentiality obligations. These obligations survive termination or expiry of the engagement for a period of three years.
App Corp's liability provisions are structured to reflect the nature of professional software services while remaining fair and commercially reasonable. We exclude liability for losses that are beyond our reasonable control or that are insufficiently connected to our acts or omissions.
App Corp's total aggregate liability to you — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — arising out of or in connection with an engagement shall not exceed the total fees paid by you to App Corp in the twelve-month period immediately preceding the event giving rise to the claim. This cap reflects the economic value of the engagement and the cost of the professional indemnity insurance we maintain. If you require a higher contractual liability cap, please discuss this with us before signing an SOW, as it may affect our pricing.
To the fullest extent permitted by applicable law, App Corp shall not be liable — whether in contract, tort (including negligence), equity, for breach of statutory duty, or otherwise — for any: (a) loss of profits, revenue, or business; (b) loss of anticipated savings; (c) loss of goodwill or reputation; (d) loss or corruption of data; (e) business interruption or loss of business opportunity; or (f) indirect, special, consequential, or punitive losses — even if App Corp has been advised of the possibility of such losses. Nothing in these Terms excludes or limits App Corp's liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability which cannot be excluded or limited by law.
You agree to indemnify App Corp against losses arising from your breach of these Terms, your use of our deliverables, or the materials you supply to us. This clause is mutual where App Corp's own breach causes losses to you.
You shall indemnify, defend, and hold harmless App Corp, its directors, employees, contractors, and agents from and against all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your breach of any representation, warranty, or obligation under these Terms; (b) the content, materials, or data you supply to App Corp, including any infringement of third-party intellectual property, privacy, or other rights; (c) your use of the deliverables in violation of applicable law or in a manner not sanctioned by App Corp; and (d) any claims by third parties arising from the product or service you build using our deliverables, where such claims are not caused by a defect in the deliverables themselves.
App Corp shall indemnify you against direct losses arising from a successful third-party claim that deliverables created solely by App Corp (excluding client-supplied content, third-party libraries, or Background IP components) infringe a registered intellectual property right, provided that: (a) you notify App Corp in writing within ten business days of becoming aware of such a claim; (b) you give App Corp sole control over the defence and settlement of the claim; (c) you provide reasonable cooperation at App Corp's cost; and (d) you have not made any admission of liability or settlement without App Corp's prior written consent. App Corp may, at its option, modify the deliverables to eliminate the infringement, procure a licence, or refund the fees paid for the infringing deliverables.
These Terms and all disputes arising from them are governed by English law. We are committed to resolving disputes fairly, efficiently, and wherever possible without formal legal proceedings.
These Terms, and any dispute, controversy, or claim arising out of or in connection with them — including their formation, validity, breach, or termination — shall be governed by and construed in accordance with the laws of England and Wales. Both parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales to resolve any dispute that cannot be settled through negotiation or mediation, without prejudice to App Corp's right to seek urgent injunctive or other emergency relief in any jurisdiction.
In the event of a dispute, both parties commit to the following escalation path before commencing formal legal proceedings: (1) Negotiation — the parties' respective account leads will attempt to resolve the dispute through good-faith negotiation within 10 business days of written notice of the dispute; (2) Mediation — if negotiation fails, the parties will attempt resolution through a mutually agreed mediator, or one appointed by the Centre for Effective Dispute Resolution (CEDR), with the mediator's fees shared equally; (3) Litigation or Arbitration — only if mediation fails may either party commence court proceedings or, by written agreement, refer the matter to binding arbitration under the ICC Rules. This clause does not prevent either party from seeking urgent injunctive relief at any time.
Both parties have defined rights to amend or terminate the engagement. These provisions are designed to be fair — protecting both parties' legitimate commercial interests while ensuring that neither party is locked into an arrangement that is no longer working.
App Corp may update these Terms at any time. For changes that are administrative in nature (e.g., updated contact details, minor clarifications that do not affect rights or obligations), we will post the updated Terms on our website with the revised effective date. For changes that materially affect your rights or obligations, we will provide at least 30 days' written notice by email before the amended Terms take effect. Your continued use of our services after the notice period constitutes acceptance. If you do not accept the amendments, you may terminate the engagement under the provisions below.
Either party may terminate an engagement immediately by written notice if the other party: (a) commits a material breach of these Terms and, where the breach is capable of remedy, fails to remedy it within 14 days of receiving written notice specifying the breach; (b) is subject to an insolvency event, including but not limited to administration, receivership, winding up, or an analogous process in any jurisdiction; or (c) ceases or threatens to cease to carry on business. Upon termination for cause by App Corp, all outstanding invoices become immediately due and payable and you must pay for all work completed to the termination date. App Corp will deliver all partially completed deliverables and associated files within 14 days if payment is current.
Either party may terminate an engagement for convenience by giving 30 days' written notice. In the event of termination for convenience by you: you shall pay App Corp for all work completed and expenses incurred up to the termination date, at our standard day rates for any work not covered by fixed milestone fees, plus a reasonable cancellation fee not exceeding 25% of the remaining contract value to compensate for lost opportunity and resource reallocation costs. In the event of termination for convenience by App Corp, we will provide 30 days' notice, complete and deliver all work in progress, and waive any cancellation fee. Clauses relating to IP (Section 5), Confidentiality (Section 6), Liability (Section 7), Indemnification (Section 8), and Governing Law (Section 9) survive termination.
A balanced overview of what App Corp commits to you, and what we ask of you in return. Full details are set out in the relevant sections above.
We deliver all services with reasonable care and skill, in accordance with applicable industry standards and best practices for professional software development.
We commit to the delivery schedule agreed in your SOW. Where delays are caused by App Corp, we will communicate proactively and propose a revised timeline at no additional cost.
We treat all client information — strategies, source materials, business data — with strict confidentiality and access-control measures throughout and after the engagement.
You will always have a named account lead and direct access to the team working on your project. We provide weekly progress updates and flag risks before they become problems.
Provide accurate, complete, and lawfully owned content, data, and materials. Inform us immediately of changes that affect the project scope or requirements.
Designate an authorised decision-maker; respond to feedback requests and approvals within the agreed timescales to keep the project on track.
Honour invoice payment terms. Timely payment is fundamental to our ability to resource your project and maintain the team and tools committed to your engagement.
Use our services and deliverables exclusively for lawful purposes. You are responsible for regulatory compliance in your industry and the jurisdictions in which you operate.
We resolve disputes through a structured escalation path — starting with good-faith negotiation and progressing to mediation before any formal legal step is ever considered.
Account leads from both sides meet within 10 business days to resolve the dispute through good-faith discussion. The majority of issues are resolved here.
If negotiation fails, a CEDR-accredited mediator facilitates structured dialogue. Costs are shared equally. This process has a high resolution rate for commercial disputes.
Only if mediation fails may either party commence proceedings in the courts of England and Wales. Both parties may seek urgent injunctive relief at any stage.
We take every dispute seriously — and we resolve most through direct conversation.
App Corp has never initiated legal proceedings against a client. Our commitment is to resolve all disagreements fairly, quickly, and professionally. The formal mechanisms above exist for completeness and mutual protection — not because we expect to use them.
If you have questions about any aspect of these Terms, wish to negotiate specific clauses for a large engagement, or need to report a potential breach, please get in touch with our legal team directly. We are committed to being transparent and accessible.
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